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Posted December 27, 2018

Bank of America today announced several updates to its award-winning mobile banking app to provide a seamless experience wherever and whenever clients choose to bank.

One of the most significant enhancements is a redesigned, industry-leading iPad app experience. Designed to closely mirror the Bank of America iPhone mobile banking app, the experience offers new features and makes it easier for clients to manage finances on their terms.

”With 26 million mobile clients and growing, a smooth experience across all devices and channels is always our top priority,” said David Tyrie, head of advanced solutions and digital banking at Bank of America. “Our clients would like the power to operate how and where they choose to, and we continue to drive our capabilities based on what they want.”

Additional enhancements include:

Digital Mortgage Experience™ prequalification: Bank of America has continued to make enhancements to its Digital Mortgage Experience since its launch in April 2018. Homebuyers can now complete a digital prequalification request and receive a prequalification letter digitally. The update also makes it easier for clients to connect with a lending specialist who can answer questions and pick up seamlessly from wherever the client is in the prequalification process.

Zelle experience updates: Bank of America is improving the Zelle person-to-person payments experience found in its online banking and mobile app. The update makes it easier for clients to manage their settings to receive money, as well as view and verify the phone number they are sending to when using Zelle. This update follows recent enhancements to the mobile banking app that help clients confirm the identity of the friends or family to whom they are sending funds for the first time. More than ever, Bank of America clients are turning to Zelle to pay friends and family, as sent transactions year to date surpassed 100 million.

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