Posted June 06, 2019

Don’t be afraid, but a robot is being deployed to serve you at one of the world’s largest banks.

Its name is Pepper. It’s a humanoid robot with a tablet for a chest and wheels that let it get around on its own. It’s shiny and cute. It has arms and it has hands that it can tighten into a fist.

But it doesn’t want to hurt you or take anyone’s job, say officials of HSBC Bank, where Pepper is being put to work.

Beginning Thursday, Pepper will greet customers at HSBC Bank’s Brickell branch in Miami, and later, possibly other locations throughout Florida, according to bank officials. Pepper’s Miami launch will be the fourth for the bank, following launches at branches on Fifth Avenue in New York City last summer, and in Seattle and Beverly Hills this past spring.

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